Check-in

If you have purchased a seat, you can download or print your boarding pass as soon as your purchase is completed. Otherwise, you can download or print your boarding pass for free on our website or mobile app from 4 days and up to 2 and a half hours prior to your flight departure. 

Claims 

If your Volotea flight has been delayed by at least three hours on arrival, cancelled, or if you had an issue with your baggage or an overbooking, you can send […]

Payments and invoices 

There are several payment methods available to pay your bookings on our website and web agencies.   In case you would need to provide your accountants with a record of a […]

Baggage allowance 

Volotea offers the possibility to add more luggage to a reservation up to two and a half hours before your flight departs.   Bags can be added during the booking process, […]

Name change 

In case one or several of your passengers are unable to travel and you want to transfer their ticket to another person, you can change their names directly on your […]