{"id":20998,"date":"2023-05-29T12:19:10","date_gmt":"2023-05-29T10:19:10","guid":{"rendered":"https:\/\/partners.volotea.com\/?post_type=grupos&#038;p=20998"},"modified":"2023-06-27T16:21:41","modified_gmt":"2023-06-27T14:21:41","slug":"rimborso-e-reclami-di-gruppo","status":"publish","type":"grupos","link":"https:\/\/partners.volotea.com\/it\/gruppi\/rimborso-e-reclami-di-gruppo\/","title":{"rendered":"Rimborso e reclami di gruppo\u00a0\u00a0"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Rimborso e reclami di gruppo&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Rimborso&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se desiderate cancellare alcuni passeggeri del gruppo, consultate <a href=\"https:\/\/partners.volotea.com\/it\/gruppi\/modificare-il-numero-di-partecipanti-del-mio-gruppo\/\" target=\"_blank\" rel=\"noreferrer noopener\">l&#8217;articolo su come modificare le dimensioni di un gruppo.<\/a>&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In caso di cancellazione dell&#8217;intero gruppo, l&#8217;importo gi\u00e0 pagato sar\u00e0 trattenuto, senza possibilit\u00e0 di rimborso o rinvio su altre richieste attuali o future.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sar\u00e0 possibile ottenere un rimborso per il gruppo solo se la prenotazione \u00e8 stata cancellata dalla compagnia aerea a causa di circostanze straordinarie o se \u00e8 stato applicato un cambio di orario di +\/- 3 ore ai voli. In questo caso, si prega di contattare il nostro reparto gruppi: Groups@volotea.com&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Rimborso delle tasse&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se uno o pi\u00f9 partecipanti non hanno volato, potete richiedere un rimborso fiscale per i loro biglietti. Per farlo, scrivete a Agencies@volotea.com.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Si prega di notare che le tasse rimborsabili non includono il supplemento carburante e l&#8217;IVA e che viene applicata una tassa amministrativa aggiuntiva di 5 \u20ac, come specificato nelle nostre condizioni di trasporto al capitolo 4.4.&nbsp;&nbsp;<\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Richiesta di risarcimento&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se desiderate presentare un reclamo per il vostro gruppo, vi invitiamo a farlo cliccando sul seguente link:&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\n<a href=\"https:\/\/www.volotea.com\/en\/complaints\/\" rel=\"nofollow\">https:\/\/www.volotea.com\/en\/complaints\/<\/a>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Il nostro ufficio reclami \u00e8 l&#8217;unico in grado di gestire la vostra richiesta, pertanto non \u00e8 necessario contattare il nostro ufficio gruppi per questa questione.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rimborso e reclami di gruppo&nbsp;&nbsp; Rimborso&nbsp;&nbsp; Se desiderate cancellare alcuni passeggeri del gruppo, consultate l&#8217;articolo su come modificare le dimensioni di un gruppo.&nbsp;&nbsp;&nbsp; In caso di cancellazione dell&#8217;intero gruppo, l&#8217;importo [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":21262,"template":"","tags_groups":[3510,3511,3512,3513],"class_list":["post-20998","grupos","type-grupos","status-publish","has-post-thumbnail","hentry","tags_groups-offerte","tags_groups-pagamenti","tags_groups-richiesta","tags_groups-riduci-gruppo"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Rimborso e reclami di gruppo\u00a0\u00a0 | VOLOTEA PARTNERS<\/title>\n<meta name=\"robots\" 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