{"id":21196,"date":"2023-05-25T16:08:12","date_gmt":"2023-05-25T14:08:12","guid":{"rendered":"https:\/\/partners.volotea.com\/?post_type=agencias&#038;p=21196"},"modified":"2023-06-27T16:02:03","modified_gmt":"2023-06-27T14:02:03","slug":"reclami","status":"publish","type":"agencias","link":"https:\/\/partners.volotea.com\/it\/agenzie\/reclami\/","title":{"rendered":"Reclami\u00a0\u00a0"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Se il vostro volo Volotea ha subito un ritardo di almeno tre ore all&#8217;arrivo, \u00e8 stato cancellato o se avete avuto un problema con il bagaglio o un overbooking, potete inviarci un reclamo tramite il nostro modulo online. A seconda del tipo di reclamo, vi comunicheremo come procedere e quali documenti dovete fornire.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Si noti che \u00e8 possibile presentare una richiesta di risarcimento solo per i seguenti motivi: ritardo, cancellazione, bagaglio smarrito, bagaglio danneggiato e overbooking. Le cancellazioni dei voli legate a circostanze straordinarie esentano le compagnie aeree dal pagamento del risarcimento.&nbsp;<\/em>&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Modulo online<\/strong><strong>&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vi invitiamo a inviarlo attraverso i seguenti link, a seconda del tipo di richiesta:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.volotea.com\/en\/contact\/complaints-delay\/\" target=\"_blank\">Ritardo<\/a>&nbsp;&nbsp;<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.volotea.com\/en\/contact\/complaints-cancellation\/\" target=\"_blank\">Cancellazione<\/a>&nbsp;&nbsp;<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.volotea.com\/en\/contact\/complaints-lostbaggage\" target=\"_blank\">Bagaglio smarrito<\/a>&nbsp;&nbsp;<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.volotea.com\/en\/contact\/complaints-damagedbaggage\" target=\"_blank\">Bagaglio danneggiato<\/a>&nbsp;&nbsp;<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.volotea.com\/en\/complaints\" target=\"_blank\">Altro tipo di reclamo<\/a>&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Se avete gi\u00e0 presentato una richiesta di risarcimento e vi \u00e8 stato assegnato un numero di riferimento, non fate un&#8217;altra richiesta.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c8 tuttavia possibile contattarci per ottenere un aggiornamento sulla richiesta di risarcimento. A tal fine, \u00e8 necessario comunicare il numero di pratica al nostro centro agenzie (Agenzie@volotea.com), che provveder\u00e0 a informarvi sullo stato della stessa.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Se il vostro volo Volotea ha subito un ritardo di almeno tre ore all&#8217;arrivo, \u00e8 stato cancellato o se avete avuto un problema con il bagaglio o un overbooking, potete [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":21262,"template":"","tags_agencies":[3476,3469,3473,3474,3475],"class_list":["post-21196","agencias","type-agencias","status-publish","has-post-thumbnail","hentry","tags_agencies-bagaglio","tags_agencies-callcenter","tags_agencies-contatto","tags_agencies-destinazione","tags_agencies-email-it"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reclami\u00a0\u00a0 | VOLOTEA PARTNERS<\/title>\n<meta name=\"robots\" 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