{"id":21197,"date":"2023-05-25T16:09:15","date_gmt":"2023-05-25T14:09:15","guid":{"rendered":"https:\/\/partners.volotea.com\/?post_type=agencias&#038;p=21197"},"modified":"2023-06-27T16:01:10","modified_gmt":"2023-06-27T14:01:10","slug":"reclamaciones","status":"publish","type":"agencias","link":"https:\/\/partners.volotea.com\/es\/agencias\/reclamaciones\/","title":{"rendered":"Reclamaciones\u00a0\u00a0"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Si tu vuelo Volotea ha sufrido un retraso de al menos tres horas a la llegada, ha sido cancelado, o si has tenido un problema con tu equipaje o un overbooking, puedes enviarnos una reclamaci\u00f3n a trav\u00e9s de nuestro formulario online. Dependiendo del tipo de reclamaci\u00f3n, le indicaremos c\u00f3mo proceder y qu\u00e9 documentos debe presentar.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Tenga en cuenta que s\u00f3lo puede presentar una reclamaci\u00f3n por los siguientes motivos: retraso, cancelaci\u00f3n, p\u00e9rdida de equipaje, equipaje da\u00f1ado y overbooking. Las cancelaciones de vuelos relacionadas con circunstancias extraordinarias eximen a las compa\u00f1\u00edas a\u00e9reas del pago de indemnizaciones.&nbsp;<\/em>&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Formulario en l\u00ednea<\/strong><strong>&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le invitamos a presentarla a trav\u00e9s de los siguientes enlaces, en funci\u00f3n del tipo de reclamaci\u00f3n:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.volotea.com\/en\/contact\/complaints-delay\/\" target=\"_blank\">Retraso<\/a>&nbsp;&nbsp;<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.volotea.com\/en\/contact\/complaints-cancellation\/\" target=\"_blank\">Cancelaci\u00f3n<\/a>&nbsp;&nbsp;<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.volotea.com\/en\/contact\/complaints-lostbaggage\" target=\"_blank\">P\u00e9rdida de equipaje<\/a>&nbsp;&nbsp;<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.volotea.com\/en\/contact\/complaints-damagedbaggage\" target=\"_blank\">Equipaje da\u00f1ado<\/a>&nbsp;&nbsp;<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.volotea.com\/en\/complaints\" target=\"_blank\">Otro tipo de reclamaciones<\/a>&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Si ya ha presentado una reclamaci\u00f3n y se le ha dado un n\u00famero de referencia, no haga otra solicitud.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No obstante, puede ponerse en contacto con nosotros para obtener informaci\u00f3n actualizada sobre su reclamaci\u00f3n. Para ello, facilite a nuestro centro de agencias (Agencias@volotea.com) el n\u00famero de su caso y ellos le informar\u00e1n sobre su estado.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si tu vuelo Volotea ha sufrido un retraso de al menos tres horas a la llegada, ha sido cancelado, o si has tenido un problema con tu equipaje o un [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":21263,"template":"","tags_agencies":[],"class_list":["post-21197","agencias","type-agencias","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reclamaciones\u00a0\u00a0 | VOLOTEA PARTNERS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/partners.volotea.com\/es\/agencias\/reclamaciones\/\" \/>\n<meta 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